Help Center

Dhundhlo puts your city’s shops in one place. Search for products the way you talk (“sasta joota under 1500”), browse by category, read reviews from neighbours, then call, message, or navigate to the shop’s door — all from one page.

Completely free for shoppers — and browsing needs no account. You only sign in to save shops, write reviews, or list your own dukaan. Listing a shop is free too.

Dhundhlo is live in Pirmahal, Kamalia, Toba Tek Singh, Rajana and Samundri, and it is built for all of Pakistan. Shopkeepers anywhere can list right now — your shop page, your free website and your QR poster work from day one in every city, and town search opens in a city once enough of its shops are live. And shoppers anywhere are welcome — tell us your city and you help decide where we open next.

Type it the way you’d say it — “dawai”, “kapray”, “biryani 500 tak”. Roman Urdu, English, typos, and budgets (“under 1500”) are all understood. Results show real products with prices from shops in your city.

Every shop page has a Directions button. Allow location access and you’ll get turn-by-turn navigation to the shop’s pinned door — not just its street.

Yes — Open now lists exactly that, using each shop’s posted timings. Also handy: Deals & offers, Top rated, and New on Dhundhlo.

Verified (green) = the owner’s identity is confirmed — their CNIC, a payment from a bank account in the same name, and their phone. It does not mean someone from Dhundhlo visited the shop. Featured (gold) = a place in Dhundhlo’s featured rail. It is a paid placement, and some early shops received it free. A shopkeeper can never give either badge to themselves.

Open the shop’s page → Write a review. You’ll need to sign in (so every review is from a real person). One review per shop per person — submitting again updates your earlier review.

Yes. Re-submitting from the shop page edits it in place, and the delete option is next to your own review. Reviews that break the rules (abuse, spam, fake) are removed by our moderation.

Tap the bookmark on any shop to save it. Your collection lives in My Activity → Saved, along with your browsing and search history (which you can clear any time).

Go to Register your shop, sign in, and follow the five steps: name & category, timings, location pin, photos, products. About ten minutes, entirely from your phone, free. Your shop appears publicly once it has five products. Rather we did it for you? That is Rs 1,000, once — see Pricing. Full guide here.

Everything lives in your owner dashboard: add or edit products (with photos and prices), mark items out of stock, and post deals & offers that appear on the city’s offers page instantly. Offers and analytics are part of Dhundhlo Pro, which every shop has free until 1 January 2027.

Verified confirms who you are: we check the owner’s CNIC, a payment from a bank account in the same name, your phone, and a shopfront photo if you have premises. It is priced separately, and we tell you the price in writing before it is offered. See Pricing.

Registration includes a free one-page website at yourshop.dhundhlo.com, switched on by default, generated from your Dhundhlo listing and always in sync with it — edit your shop and the site updates by itself. Free.

Yes — your dashboard’s Analytics tab shows shop views, calls, WhatsApp taps, and direction requests, updated live. No spreadsheets needed. Offers and analytics are part of Dhundhlo Pro, which every shop has free until 1 January 2027.

Dhundhlo installs straight from the browser — no app store needed. On Android (Chrome), tap the Install banner or menu → “Add to Home screen”. On iPhone (Safari): Share → “Add to Home Screen”. It opens full-screen like a normal app and recently-viewed shops work even offline.

With Google, or with email + password — your choice, from the login page. Temporary/disposable emails aren’t accepted.

The short version: your searches and activity stay on our own servers, we don’t sell data, and there are no third-party ad trackers. The full detail is in our Privacy Policy — written to be actually readable.

Contact us from your registered email and we’ll remove your account and personal data, as described in the Privacy Policy.